diff --git a/ISSUE_TEMPLATE.md b/ISSUE_TEMPLATE.md
index 0d775794..fe4c540c 100644
--- a/ISSUE_TEMPLATE.md
+++ b/ISSUE_TEMPLATE.md
@@ -2,7 +2,8 @@
 
 Before creating a new issue make sure that you
 - searched existing (and closed) issues: https://github.com/cryptomator/cryptomator-android/issues
-- searched the FAQ: https://community.cryptomator.org/c/faq
+- searched the knowledge base: https://community.cryptomator.org/c/kb
+- have read the support guide: https://github.com/cryptomator/cryptomator-android/blob/master/SUPPORT.md
 - have read the contribution guide: https://github.com/cryptomator/cryptomator-android/blob/master/CONTRIBUTING.md
 - have read the Code of Conduct: https://github.com/cryptomator/cryptomator-android/blob/master/CODE_OF_CONDUCT.md