Create new issue template

.github/ISSUE_TEMPLATE/bug.md

@@ -0,0 +1,54 @@
+---
+name: "Bug Report"
+about: "Create a report to help us improve"
+labels: type:bug
+---
+
+<!--
+
+Do you want to ask a QUESTION? Are you looking for SUPPORT?
+We're happy to help you via our support channels! Please read: https://github.com/cryptomator/cryptomator-android/blob/master/SUPPORT.md
+
+By filing an issue, you are expected to comply with our code of conduct: https://github.com/cryptomator/cryptomator-android/blob/master/CODE_OF_CONDUCT.md
+
+Of course, we also expect you to search for existing similar issues first! ;) https://github.com/cryptomator/cryptomator/issues?q=
+
+-->
+
+### Description
+
+[Summarize your problem.]
+
+### System Setup
+
+* Android version: [Windows/macOS/Linux + Version]
+* Cryptomator version: [Shown in the settings]
+* Cloud type: [Dropbox/Google Drive/OneDrive/WebDAV/Local storage]
+
+### Steps to Reproduce
+
+1. [First step]
+2. [Second step]
+3. [and so on…]
+
+#### Expected Behavior
+
+[What you expect to happen.]
+
+#### Actual Behavior
+
+[What actually happens.]
+
+#### Reproducibility
+
+[Always/Intermittent/Only once]
+
+### Additional Information
+
+[Any additional information, log files, screenshots or a movie while reproducing the problem, configuration, or data that might be necessary to reproduce the issue.]
+
+<!--
+
+If you want to add the log file enable debug mode, reproduce the problem and send it to us: https://community.cryptomator.org/t/how-do-i-enable-debug-mode-on-android/66
+
+-->

.github/ISSUE_TEMPLATE/feature.md

@@ -0,0 +1,32 @@
+---
+name: "Feature Request"
+about: "Suggest an idea for this project"
+labels: type:feature-request
+---
+
+<!--
+
+Do you want to ask a QUESTION? Are you looking for SUPPORT?
+We're happy to help you via our support channels! Please read: https://github.com/cryptomator/cryptomator-android/blob/master/SUPPORT.md
+
+By filing a feature request, you are expected to comply with our code of conduct: https://github.com/cryptomator/cryptomator-android/blob/master/CODE_OF_CONDUCT.md
+
+Of course, we also expect you to search for existing similar feature requests first! ;)
+
+-->
+
+### Summary
+
+[One paragraph explanation of the feature.]
+
+### Motivation
+
+[Why are we doing this? What use cases does it support? What is the expected outcome?]
+
+### Considered Alternatives
+
+[A clear and concise description of the alternative solutions you've considered.]
+
+### Additional Context
+
+[Add any other context or screenshots about the feature request here.]

ISSUE_TEMPLATE.md

@@ -1,20 +0,0 @@
-## Issue Checklist
-
-Before creating a new issue make sure that you
-- searched existing (and closed) issues: https://github.com/cryptomator/cryptomator-android/issues
-- searched the knowledge base: https://community.cryptomator.org/c/kb
-- have read the support guide: https://github.com/cryptomator/cryptomator-android/blob/master/SUPPORT.md
-- have read the contribution guide: https://github.com/cryptomator/cryptomator-android/blob/master/CONTRIBUTING.md
-- have read the Code of Conduct: https://github.com/cryptomator/cryptomator-android/blob/master/CODE_OF_CONDUCT.md
-
-## Basic Info
-
-I'm using Android in version: …
-
-I'm running Cryptomator in version: …  
-(You can check the version in the Cryptomator settings.)
-
-## Description
-
-…  
-(Please describe in detail what you did, what you expected, and what really happened.)

SUPPORT.md

@@ -4,7 +4,15 @@ For development-related topics, GitHub is the right place.
 
 For _everything else_, please visit our official [Cryptomator Community](https://community.cryptomator.org) (we are there, too :wink:). Amongst others, you will find:
 
-- Installation manuals
-- Usage guides
-- Help with problems
-- Tips & tricks
+- [Docs](https://docs.cryptomator.org/) and [Knowledge Base](https://community.cryptomator.org/c/kb)
+  - Installation manuals
+  - Usage guides
+  - FAQ
+- [Help with problems](https://community.cryptomator.org/c/help)
+  - Assistance with the setup
+  - Known issues and workarounds
+  - Discussions about the apps
+- [Development discussions](https://community.cryptomator.org/c/development)
+  - General questions
+  - Discussions regarding our design decissions
+  - Our roadmap